A COUPLE of comments have been left on a story from the archive about contacting the English language helpline from France Telecom.
For quite some time people have been struggling to get through, although others have been successful, but it has now received some additional support staff.
The helpline number 0800 364 775 is available for people throughout France, and is open from Monday to Friday, 8.30am to 8pm.
You are provided with two choices, option one takes you through to people who can help with billing enquiries and sales, while option two offers technical advice on internet access.
If you are having problems with the actual telephone line then there is an online fault reporting service.