It can sometimes mean installing a script for your site that can be quite a challenge, but a very simple way is provided by Google through its documents offering.
Google Docs is an online office package and one of the features included is the chance to create a form that then updates a spreadsheet within your account.
The official Google Docs blog offers some pointers on how to create a form, which you can then include on a page of your website.
You can add as many fields as you want to your form, and replies can be provided in a number of formats such as one line answers, larger paragraphs which are suitable for an address and multiple choice.
And you can edit the form in a couple of simple steps without having to update the code on your own website, useful if you've made a mistake or need to tweak one of the fields.
Once you are happy with your form and saved it the opportunity to embed it is available, and so when people land on your website and fill out your enquiry form they stay on your website.
After the form is submitted people will see a confirmation message that you can personalise, and you have a quick, easy to access record of every request that comes through your site.
Another useful tool that is baked into the service is the option to receive notifications of new form submissions.
Towards the top right hand corner of your spreadsheet you can click Share –> Set Notification Rules and from there you can set up how you want to receive notifications of updates.
And being completely online it means you can check for new enquiries from wherever you are, so should you be away from your own computer any requests can be processed by logging in to your Google Docs account.
Whilst I have aimed this article towards those who have a holiday home website clearly local groups and organisations could use exactly the same principles to create their own forms.
If you have a go at doing this for your own website and have a question or two please feel free to leave a comment below.