Writing letters in French for problems and complaints
IF you need to end an internet contract or maybe write a letter of complaint about a service, then more than 100 letter templates are available on the Institut national de la consommation website.
The letters will help you resolve disputes and are grouped by topics such as insurance, banking, internet and money, they are free to download and the majority are available in Word format.
You can narrow your search down via a simple pull down list at the top of the page, and you may need your dictionary to hand to work out a few phrases, but with a little work you can soon work things out if your French language skills are stretched.
Each letter provides an explanation of how it can be used, then you need to update name and date fields and it is usually wise to send correspondence by registered post, or lettre recommandée.