Euroferries postpone start of Ramsgate to Boulogne service

THE planned launch of the Euroferries service between Ramsgate and Boulogne, set for Saturday, November 14, has been postponed.

The firm has released a statement saying:

Euroferries has regrettably had to delay its high speed cross channel service launch scheduled for the 14th November due to hampered final stage operations.

Euroferries apologises for any inconvenience caused to its customers and assures them that it is their foremost intention to resolve this matter swiftly allowing the service to commence.

All Euroferries bookings affected by this matter have the option of either receiving a full refund or alternatively receiving complimentary first class upgrades for an alternative date of travel.

Further announcements will be made shortly.

This is the third time the ferry company has postponed a launch, the first was in March then another date in August was cancelled, and today's news will provide little confidence to customers.

The Euroferries website is still taking bookings for its four daily crossings, the earliest date I could find to book was a departure date of Tuesday, November 17, although there is no mention of the delayed start of the service.

Should the Ramsgate to Boulogne service ever operate it promises a travel time of 75 minutes on the company's Bonanza Express high-speed catamaran.

Comments

[Pearson]

And of course Bonanza Express is still in Tenerife - albeit newly painted on both sides.

[Karl Pitwon]

The only success Euroferries seems to have had of late, is not running this new fast ferry service from Ramsgate. They have successfully managed, via Legal Threats to shut down the local Ramsgate 'Blog ' which has followed their progress towards starting this service, or not , over the past year.
I travelled to the UK and back last weekend for a final time on the LD lines 'Norman Arrow'. This is one hell of a shame they are pulling this craft from Boulogne to operate elsewhere. Speaking to members of the crew on it, totally fed up themselves about the decision, unsure about their own uncertain futures....... such a shame

By the way the New Port Hub they have built next to the Fish Factory is going to be something else on hot summer days ?

[Geoffrey Coan]

I find it surprising that there's still nothing on the Euroferries website to indicate the delay to service start. Their website has frequently lagged reality - saying they'd "commence operations in August" when September had already arrived for instance.

It doesn't give you a sense of confidence that the new business can keep their customers informed. LD Lines has to be the best example of doing this properly this with Chairman Pierre's blog.

[Karl Pitwon]

What A launch date Euroferries would have had this Saturday ....... worst day for weather this year, 100mph winds off Dover , Port of Dover closed.

[Craig McGinty]

Hi Karl, that is true, maybe they knew something others didn't ;-)
All the best, Craig