The phone rings and there’s a voice on the line telling you they’re aware you’re having computer problems, but not to worry – they’re with Microsoft, and they’re here to help. It’s a complete lie, and the opening gambit of an all-too-successful scam.
I HAVE had to pass on tips and warnings to a number of people here in France about these so-called tech support calls from Microsoft.
Consumer association Which? offers a detailed look at the scam and what to look out for so that you can put the telephone down on these thieves.